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Navigating the insurance claim process for roof damage can be time-consuming and stressful!

Know Your Insurance Policy!

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As with any insurance policy, some things are covered and some things are not. Purposely knocking a hole in your roof will not be covered. Storm damage most likely, will be covered. But exclusions aren’t always that cut and dry, as each insurance provider covers roof damage differently. Check your policy to find out if yours has any of these common exclusions:

  • Has your roof been properly maintained?
    Insurance companies will often inspect the damage detailed in your claim. If your provider determines that the damage was due to, or had a contributing factor, of improper roof maintenance, you’ll be responsible for the replacement costs.
  • Certain roofing materials may not be covered
    Some insurance policies won’t cover certain roofing materials, such as slate, recycled shakes, or other “green” materials because of the extra maintenance costs.
  • How old is your roof?Insurance companies will not provide roof replacements that are nearing the end of their expected lifespan, and may only cover part of the expense for a roof older than 10 years old. Every insurance policy and company is different.

    In previous roof repairs, if you have placed new shingles over old, the insurance policy may not cover it, as most insurers won’t insure a roof with more than two layers of roofing material.

    Repair vs. full replacement: In some cases, homeowner’s insurance will cover only roof repairs but not a complete replacement. Typically, insurance covers repairs, such as shingles missing after a storm.

If you haven’t already been doing so, you need to properly maintain your roof. M&A CONTRACTORS can help!

Have your roof inspected regularly by a trained roofing professional who can watch for areas that need repair.

Keep the roof clear of debris, such as leaves and sticks. And keep those gutters clean!

Remove any dead trees on your property that could possibly fall on your roof.

What should I do after a storm?

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  • First thing, look for damage once the storm has passed. Some storm or wind damage is able to be seen from the ground, or from windows overlooking parts of the roof. Do a visual roof inspection from a safe place to note any missing shingles, or impact damage from trees or branches. A lot of damage, however, is not visible to the untrained eye. If you have any doubt whatsoever, you need to call a qualified roof inspection to come and perform a professional roof inspection. Some insurance policies have stipulations that dictate how long you can wait after the damage has occurred to still have the damage covered under your insurance policy.
  • Document details related to the damage with photographs
    As a homeowner you should take pictures of damage you note, but your roofing inspector should also take photographs. In order to have your roofing insurance claim approved, you will have to provide proof of damage, including measurements, the events that caused the damage, and dates and times the damage occurred.*
  • Find out what your policy covers
    Once the damage has been verified, contact your insurance company immediately. When you submit your roof insurance claim, an insurance adjuster will be sent to inspect the damaged areas and determine the cost that the insurance company will pay out to repair or replace your roof. This may cover roof repairs or a full roof replacement, dependent on the extent of damage and age of roof.*
  • Choose a roofing contractor with insurance expertise. If your roof insurance claim is covered under your homeowner’s policy, and once it has been confirmed by the insurance agent/adjuster, they will provide the funds for the estimated repair costs. You can choose your own roofing contractor to complete the repairs or perform a roof replacement.

Denied By Your Insurance?

If you have had your claim denied by your insurance company, we’re here to help! Our Customer Solutions team works for you by advocating with your insurance company to make sure you get the coverage you need. The best part? There’s no additional cost for this service when working with M&A CONTRACTORS

Speak to an expert today or book a meetingat your  property.